General Terms of Use of Mattresses

Congratulations on purchasing your new mattress!

Our goal is for your new mattress to meet your requirements, which is why it is essential that you read the terms of use carefully and always use your mattress in accordance with them.

  1. Using the correct support/base

    Mattresses should be combined with a stable base to avoid uneven weight distribution, which can lead to improper spinal alignment and possibly damage the mattress. It is important to make sure that the base you use is suitable. Place your mattress on a flat and hard surface or alternatively on a base with storage space. A slatted base is considered unsuitable for your new mattress. For a bed with a frame, the maximum distance between the slats of the frame should be 3 cm and it should have internal legs in the middle of the frame for reinforcement.

  2. Rotate your mattress

    During the first 3 months, rotate your mattress every two weeks. Perform these rotations to extend the life of the mattress. Rotations ensure that the weight is evenly distributed across the surface of the mattress. This way, you can give your mattress a longer life. For single-sided mattresses, rotate the mattress from end to end once a month.
    For double-sided mattresses, rotate the mattress from edge to edge once a month and turn it inside out.

  3. Rotation/transportation must be done by the handles
    Your mattress may be heavy, so it may take two people to handle it. Be careful when lifting it to avoid injury or damage to your mattress. Get help to turn the mattress, and remember that it has handles on the sides, designed for carrying.

  4. Do not store the mattress in an upright or sideways position.
    Although you can transport a mattress on its side, mattresses are not designed to be laid on their side or upright for long periods. Doing so could permanently damage the structure of your mattress, as its sides are not strong enough to support its weight. Be sure to lay your mattress flat as soon as possible after delivery.

  5. Use a mattress protector
    Investing in a high-quality mattress protector is one of the most effective ways to protect your mattress from spills, stains, and allergens. This waterproof barrier acts as a shield against liquid damage and keeps dust mites out, extending the life of your mattress.

  6. Do not bend or fold your mattress during transport or storage.
    While it may seem convenient to roll or fold your mattress for convenient storage or transport, it is important not to do so. Mattresses are designed with specific layers and materials to provide optimal support and comfort. Rolling or folding can compromise these inner layers, leading to permanent damage and affecting the mattress’s ability to provide adequate support.

  7. Electric blanket and foam materials
    Using an electric blanket may affect the feel or performance of your mattress. Prolonged heat can soften the filling, especially with mattresses containing memory foam, making them feel temporarily softer. We do not recommend placing electric blankets directly on the surface of the mattress without a sheet, as this can cause the fillings to overheat.

  8. Don't smoke on your mattress.
    Smoking near or sitting on your mattress poses significant risks to both your health and the longevity of your sleeping surface.
    Smoking near or on your mattress increases the risk of accidental fire. Falling ash or a forgotten cigarette can ignite the fabric, foam or other flammable components of the mattress. Smoke tends to linger and can be released by the mattress materials. Over time, this can lead to a persistent and unpleasant odor that is difficult to eliminate.
    Chemicals released during the burning of tobacco can be released from the mattress and, in turn, released back into the air over time, contributing to the harmful effects of secondhand smoke.

  9. Do not use an iron on the mattress.
    The idea of ​​using an iron to tackle wrinkles, disinfect your mattress, or even iron your clothes may cross your mind, but it's a practice that's best avoided. Mattresses are often made with materials that are flammable, and using an iron poses a significant fire hazard. The intense heat generated by the iron, especially when applied directly to the mattress, can ignite the fabric or other flammable components.
    Additionally, as with an electric blanket, direct heat from an iron can damage the materials inside the mattress. Memory foam, innersprings, and other components may not withstand high temperatures, leading to warping, loss of support, or changes to the overall structure of the mattress.

  10. Don't sit on the edges of the mattress.
    While your mattress may seem like a flexible piece of furniture, it’s important to avoid sitting on the edge regularly. The edges of most mattresses are not designed to withstand prolonged or excessive weight. Regularly sitting on the edge can cause the materials to compress, leading to a gradual breakdown of the edge support. Over time, this can lead to a sagging or less supportive mattress perimeter.

  11. Avoid jumping on the mattress.
    Avoid jumping/standing on your mattress. While you can jump on the bed, this can put unnecessary pressure on the springs and fabric of the mattress. In addition to the damage that can be done to the mattress, you are also putting its base at risk.

Visit a specialized Bed & Bath sleep store to create together the ideal sleeping environment for you!